Billing FAQs

Can I stop auto-renewal payments?

TotalAV premium antivirus is much like an insurance policy, we are there when you need us the most. 

Whilst you may not always see us, you can rest assured that we are hard at work in the background protecting you from harmful threats & viruses infecting your devices. 

We feel strongly about ensuring you are safeguarded from cybercriminals with our award-winning malware detection which is why we aim to provide uninterrupted, continuous protection to avoid a lapse in service. 

Although we do advise against disabling the continuous protection functionality if you feel that you would prefer to manually manage your real-time protection you can manage your preference within the billing section of your account.

 Alternatively, you can contact us should you require any assistance. 

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