How do I submit a malicious file or a false positive file?
If you have found a malicious file that is not being detected by TotalAV, or a safe file that is being detected by TotalAV (False Positive) Follow these instructions:
Compress File
Submit File Click here Select submission type Enter your Name > Email Address Add a comment describing the following: Where you found the file? Why do you think the file is malicious / a false positive? If malicious, what behavior is it changing on your device? Click Choose File Select the zip file that you would like to submit Click Submit File
Our virus lab engineers will then analyze the file. If the file is malicious or a security risk, they will create a virus signature that will trigger detection on this file.